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Skills:
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Learning outcome
To understand the importance of verbal and non-verbal communication.
Delivery note
Pick and choose from the range of activities below to build your own lessons supporting this topic area. All delivery instructions are provided under each activity with clear references to resources. The slides contain all the information you need to deliver the lesson and the worksheets support all student tasks.
Activity 1: Interpreting body language
Identify what messages different people in photos are conveying through their body language.
Activity 2: What am I communicating?
Role-play different body language and identify what messages are being conveyed.
Activity 3: Observing body language
Watch a video and record the body language that different healthcare professionals display.
Activity 4: Verbal communication
Write positive things that healthcare professionals could say to reassure patients.
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