Ambulance services provide healthcare in emergency and non-emergency settings and there are a number of different careers available.
Staff working in emergency roles include emergency care assistants, paramedics and senior paramedics (sometimes known as emergency care practitioners). They are supported by staff based in control centres that include emergency call handlers and emergency medical dispatchers, who handle calls and decide the type of response that is required.
The Patient Transport Service (PTS) provides non-emergency services and in this service, you will find staff working as ambulance care assistants and patient transport services drivers. Patient transport service call handlers organise routine transport for patients.