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General management

General management

As a general manager in the NHS, you will play a vital role in making sure the NHS functions efficiently and effectively. Job roles will vary depending on the NHS organisation, but will certainly involve:

  • people
  • resource and budget management
  • working alongside clinical colleagues
  • consulting patients and the public on how the NHS can be modernised to meet their needs.

You could be responsible for a whole service division of staff and a multi-million pound budget in a hospital trust, or for managing primary care or mental health services across many sites.

General management includes the following roles:

Opportunities for existing NHS staff

Some people applying for management positions may have entered the NHS with no or few academic qualifications and gained sufficient experience and relevant qualifications in service to progress into supervisor or assistant management positions.

Some health service managers are staff who have performed other roles within the NHS, such as nurses, and have moved into management positions after gaining sufficient experience and qualifications.

Others may have acquired management experience elsewhere and used their transferrable skills to make a career move into the NHS.

Opportunities for graduates

The NHS operates a management training scheme for both internal and external graduate entrants.

The scheme is designed to recruit very able people, from both inside and outside the NHS, who can make an impact and rise to the top jobs in the NHS. It covers:

  • general management
  • financial management
  • informatics
  • human resources management.

The types of NHS roles initially entered by graduates of the General Management Training Scheme include service manager, project manager and contracts manager, and these roles can be in clinical commissioning groups or hospital trusts.

Minimum eilgibility requirements for the general management specialism are as follows:

  • a 2:2 degree in any subject
  • A postgraduate qualification (MBA Masters, PhD)
  • Degree level, health or management related, equivalent qualifications such as:
    • NVQ/QCF level 5 in management
    • Diploma in Management Studies (DMS)
    • Diploma, Nursing or Health Visiting (DipHE Nursing) etc
    • Diploma from the Chartered Society of Physiotherapy
    • Diploma in Speech and Language Therapy
    • Diploma from the College of Occupational Therapy (DipCOT)
    • Diploma from the College of Radiographers (DCR)
    • Diploma in Social Work (DSW) or the certificate of Qualification in Social Work (CQSW)

Qualifications not accepted:

  • Certificate in Management Studies
  • DipHE (Diploma of Higher Education) in any subject other than that listed above
  • ONC/OND (Ordinary National Certificate/Diploma)
  • HNC/HND (Higher National Certifiate/ Diploma)
  • NVQ level 3 or below
  • CGLI/C&G (City and Guilds)
  • ODA/ODP Certificate or Diploma (Operating Department Assistant/Operating Department Practice)

Staff not currently working in the NHS

Some health organisations recruit managers directly for specific positions. The skills and qualifications needed vary according to the type of post. 

See more information on entry requirements and training in NHS general management.

Further information

For more information about the NHS Graduate Management Training Scheme and to apply online, please visit www.isthenhsforme.co.uk.