Community pharmacy technicians work under the supervision of registered pharmacists in retail pharmacies.
They label and dispense prescribed medicines and provide information and advice to patients about how to use their medicines. Working under the guidance of the pharmacist, they are also trained to advise members of the public about over-the-counter medicines, the management of minor ailments, and healthy lifestyles.
Pharmacy technicians get involved in wide range of other tasks, including:
Pharmacy technicians may also be involved in selling over-the-counter medicines and other items stocked by the pharmacy, such as cosmetics, toiletries, baby food and photographic supplies. Many undertake additional training so that they are able to perform final accuracy checks on dispensed medicines, immediately before they are handed out. Customers may seek advice and information on the use of medicines or general health issues, and the pharmacy technician must know when to refer the customer to the pharmacist or other health care professional.
Increasingly, pharmacy technicians are involved in delivering services such as smoking cessation and NHS health checks.