Secretaries and typists perform a combination of different tasks, depending on how their office or department is organised. As well as needing word processing skills, they may work with databases and spreadsheets, deal with post, emails and phone calls and run a filing system. They tend to have very little face-to-face contact with patients but in some jobs - such as in a GPs practice or working for a group of nurses - they could be dealing with patients on the phone.
For secretarial and typist posts, secretarial skills, such as word-processing, are essential, as well as a good all round education. Other secretaries/typists may need a relevant RSA qualification at level I or II, or an equivalent level. They may then be able to work towards becoming a post as a medical secretary.
Most trusts advertise vacancies on the NHS Jobs website or in local
press or job centres. You can also contact the personnel
office/human resources department of local hospitals/trusts.