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Domestic services staff

Domestic services managers are responsible for planning and organising a hospital cleaning operation.

Domestic services supervisors will oversee the work of domestic assistant (cleaners), who carry out cleaning and other housekeeping tasks required for patient and staff care and make sure that the required high standards are met.

Domestic assistants work in wards and other areas of a hospital as part of the cleaning team. They will have a lot of contact with patients and their visitors. They will work shifts, including evenings and weekends.

Training

Managers: Hotel Services Development Programme
Supervisors: City & Guilds No. 7640 Cleaning Science or certificate of National Examinations Board and appropriate training in food hygiene.

Entry requirements

Managers: degree, HND/BTEC or equivalent. For more information about facilities management, please click here.

Domestic assistants: No qualifications are usually specified, but staff need to be aware of hygiene issues, be discrete, be able to respect patients rights to privacy and dignity, have a pleasant manner and work meticulously.

Some trusts may offer the chance to train through an apprenticeship in cleaning and support services. For general information about apprenticeships, please click here.

Job vacancies

Most NHS trusts now advertise on the NHS Jobs website. Vacancies are also advertised in national/local press, trade journals and job centres. Additionally, you can contact the local hospitals/trusts directly for information on their specific opportunities.