There are a variety of job roles and job titles in this area of
management. Here are some examples of job roles in this area.
Facilities manager: For example, working for the National Blood Service, would manage the local provision of facilities services at a major Blood Centre and its satellite premises. Additionally, the post has added responsibility, as the assistant to the regional facilities manager, and there would be a requirement for the postholder to manage other properties in the other regions of the country. The role would involve supervising staff, contractors and consultants to ensure the services provided meet the needs of the National Blood Service and its stakeholders. There would be a need to keep abreast of all relevant property and facilities management developments. The postholder would need to be qualified to Higher National Certificate (HNC) level in Estates or Hotel Services and be a member of the British Institute of Facilities Management (BIFM). In this example, experience of working in facilities would be required, along with a proven knowledge of environmental and service standards and a capability of working to key performance indicators (KPIs). Problem solving and decision-making skills would be essential to this type of role, plus excellent leadership, communication skills and a willingness to travel when needed.
Director of estates & facilities management: For example, working within a district general hospital undergoing significant change as acute (hospital-based) and community-based healthcare are integrated. Integration of the estate being key to this development. Responsibilities in this type of role would include the whole district wide estate strategy, as well as, the management of a large capital programme including major refurbishments of major units, the development of a critical care hub, professional input to a project in conjunction with a private partner and the reconfiguration of mental health services. The post would have responsibility for establishing appropriate management arrangements for the provision of estates and hotel services to the acute hospital and the primary care organisation, as well as, taking director level responsibility for the acute trust's facilities management. Someone entering a role like this would need a successful track record at a senior level in either estates and/or facilities management in a large organisation. They would need to be educated to degree or professional equivalent standard and demonstrate proven success in managing service change.
The British Institute of Facilities Management (BIFM) provides over 100 one, two and three day courses at locations within the UK. Most are available in London, although training is also offered in Leeds, Ireland and Scotland. The courses cover virtually every aspect of managing buildings, such as acquisitions, disposal, fitting out, space planning, engineering services, catering, security, health & safety, contracting and many others.
British Institute of Facilities Management (BIFM)
Number One Building
Tel: 0845 058 1356