What I love about my job is the challenge and the feeling that I can make a difference.
This is a very exciting time to be part of health informatics as the electronic revolution is being harnessed and used to benefit patients.
This is a good sleuthing job. We gather all the activity – the diagnoses and the interventions – that happen during a patient’s stay in hospital, and we record it as a series of alphanumeric codes.
The NHS has really unlocked the potential in me. I have gone from being a web developer to managing a big programme of change across 13 NHS trusts.
I did a computer course at a youth project after doing my GCSEs, got an NVQ in IT and joined this team. This has been great as a first job, because everyone is very helpful and supportive and it’s a well-organised place.
As an information technology trainer you have to be a real "people person", as well as understanding IT systems. You are a bridge between the machines and the people who use them.
Emily Shaw started working in the NHS when she was just 16, as a relief ward clerk at York Hospitals NHS Foundation Trust.