Managers in the NHS

Real life stories

Cassy Bygrave - practice development mangager, Camden Primary Care Trust

People need to realise that being a manager is a specialism and the NHS needs good managers just as much as it needs people with clinical skills.


Teresa Chapman - GP practice manager, Croydon Primary Care Trust

You really have to be ready for anything as a GP practice manager. There’s no such thing as a typical day.


Carole Harder - recently appointed director of service provision for Darlington and County Durham

Carole has enjoyed personal development and training opportunities throughout her career and been able to gain experience in all aspects of management. She also has three children and puts a high value on the flexibility of the NHS.


Richard Lewis - head of personnel, Royal Devon and Exeter Healthcare NHS Foundation Trust

Richard’s place on an NHS graduate trainee scheme gave him a sound understanding of how a hospital works. He has chosen the NHS over the private sector because the focus is on people rather than profit.


Angela Paice - project manager, Eastbourne Downs PCT

Angela joined the NHS via a holiday job in her teens. She has progressed to senior project management and has enjoyed full support from the NHS throughout her career.


Don Richards - director of finance and IT, North West London Hospitals NHS Trust

Don derives huge satisfaction from helping to drive through major change at his trust. He also enjoys the unique variety of colleagues that a management career in the NHS allows him to work with.